Frequently Asked Questions (FAQ) – Style & Scents Pakistan
Welcome to the Style & Scents FAQ page! We’ve compiled a list of the most common questions our customers ask about shopping for perfumes online in Pakistan. If you still need help, feel free to reach out to our customer support team anytime — we’re always happy to assist.
1. Are your perfumes original and authentic?
Yes, absolutely! At Style & Scents, we only deal in 100% original and authentic perfumes sourced from trusted distributors and authorized suppliers. We never sell replicas, testers, or counterfeit products — every fragrance you buy is genuine and quality-checked before delivery.
2. How long do your perfumes last?
Our perfumes are carefully selected for their long-lasting performance and premium fragrance quality. Longevity can vary depending on the perfume concentration, skin type, and weather, but most of our perfumes last between 6 to 12 hours.
3. Do you sell perfumes for both men and women?
Yes! We offer a wide range of perfumes for men, women, and unisex collections. Explore our luxury fragrances, daily wear scents, and exclusive niche perfumes — all at affordable prices across Pakistan.
4. How can I place an order on Style & Scents?
Placing an order is simple:
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Browse our collection and add your favorite perfume to the cart.
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Go to checkout and enter your details.
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Choose your preferred payment method and confirm your order.
Once confirmed, you’ll receive a confirmation message and your order will be dispatched shortly.
5. What payment methods do you accept?
We offer multiple payment options for your convenience, including:
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Cash on Delivery (COD) across Pakistan
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Bank Transfer or Easypaisa/JazzCash
All payment information is kept secure and confidential.
6. How long will it take to receive my order?
Orders are usually delivered within 2 to 5 working days depending on your location. For major cities like Karachi, Lahore, Islamabad, and Rawalpindi, deliveries may arrive even earlier.
7. Can I return or exchange my perfume?
Yes, you can! We offer a 10-day return and exchange policy.
To be eligible:
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The bottle must be undamaged and unused.
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No cracks or leakage.
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Returned in original packaging.
You can request a refund (minus shipping charges) or an exchange for another perfume.
(Read the full policy on our Return & Exchange Page)
8. Do you charge for delivery?
We offer nationwide delivery across Pakistan at a minimal delivery fee. Occasionally, we also provide free shipping promotions, so keep an eye on our homepage and social media for updates!
9. How can I track my order?
Once your order has been shipped, you’ll receive a tracking ID via SMS or email. You can use this ID to track your parcel through our courier partner’s website or customer service.
10. Do you offer gift packaging or custom perfume sets?
Yes, we do! You can request gift wrapping or special packaging at checkout. We also offer custom perfume bundles — perfect for gifting loved ones on birthdays, anniversaries, and special occasions.
11. Are the prices the same for all cities in Pakistan?
Yes, our prices remain the same across Pakistan. However, delivery charges may vary slightly depending on your location and courier service area.
12. How can I contact customer support?
You can reach out to our team through:
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Email: support@stylenscents.com
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Contact Form: Contact Us
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Or message us directly on our official social media pages.
Our customer support team is available Monday to Saturday, 10 AM to 8 PM.
13. Do you offer discounts or sales?
Yes! We frequently run exclusive perfume sales, bundle offers, and seasonal discounts. Subscribe to our newsletter or follow us on Instagram and Facebook to stay updated on the latest deals.
14. What makes Style & Scents different from other perfume stores?
We stand out for our authentic products, affordable luxury, and exceptional customer service. Every order is carefully packed, checked, and delivered with a commitment to quality and satisfaction — because at Style & Scents, your fragrance defines your style.